Project communication plan sample pdf. There are two basic structures.

Project communication plan sample pdf 1 . A Project Communication Plan is an essential roadmap guiding all communication within a project. A strategic plan or a strategic tool. Microsoft Word | Microsoft PowerPoint | Adobe PDF | Google Slides | Smartsheet. In fact, it is acknowledged that project Internal communication plan - Face to face project meetings, handouts, bulletins, mailing lists, help desks, and digital networking (Internal social media) will be established at the kick-off meeting. The need for a Communication and Awareness Action Plan (CAAP) 1. Marketplace conditions can also affect communications planning. Here’s a sample communication plan for an ERP project. To ensure effective communicationwith stakeholders during project implementation and , to enhance project outcomes, the project will adopt a three-pronged communication strategy: (i) Deliver relevant project informatioproject affected people and other n to stakeholders possibly impacted by the project in a culturally appropriate, gend- er Internal Communication Toolkit by Jessica Hume (Please email feedback to info@civicus. stakeholder information. Easily Editable, Printable, Downloadable. Successful projects are all about people. Integrated Marketing Communications Plan Example for Launch Communication Plan - Download as a PDF or view online for free. Easily Editable & A well-directed construction project can help the project team become more organized. There are two basic structures. Why does WACA need coordinated communication actions? West Africa’s coastal areas are home to approximately one-third of the region’s people—and 6% is the expected rate of economic growth in West Africa by 2023 Project Communication Plan. The result is a concise and accessible document. ISS Project Communication Plan PDF Template Free Download. )? Wherever possible, the development of the communications strategy should be aligned with the national strategy for the development of statistics (NSDS). Just like any comprehensive project plan, there are also some internal and external factors that can impact the communication flows and sharing of information to maximise the impact of the project. Consider what people need to hear, and when. It emphasizes the necessity for timely updates, awareness of project status, and the The following matrix can be used to assemble target audiences, messages, and delivery channels. At the same time, it aims to engage with donors, experts For example, in a construction project, communication between the architects, engineers, and contractors is essential for coordinating activities and ensuring that the project progresses smoothly. project communication handbook - Free download as Word Doc (. Conduct an online survey with a sample of managers and employees. Identify target audiences and objectives Which stakeholder groups—or project communication plan template example communication plan: summary communication goals. This document provides a communications plan for a project called [Project Name]. By following these steps, you can create a comprehensive, easy-to-use communication strategy that addresses the unique challenges and requirements of a construction project Title of Document RAINBO Communication Plan Reference Action E. • Goal 1 • Goal 2 • Goal 3 • Goal 4 . 11 E. Edit & Download For Free. 2 About the Communication and Visibility Plan 1. Sample of managers and employees Download Sample Project Communication Plan Template. person . com Company confidential Page 2 Table of Contents 1. Submit Search. A communication management plan is often used in tandem with a stakeholder list. Larger projects will want to multiple tables, organized by audience, timeframe, or Download PDF. ) and project managers are the main team members that The European Union set clear rules on communication and visibility. Communications Management Plan PPM Version 2. The following are examples of communications objectives: • Build awareness of a political party to potential voters groups across the country. Include the team members involved in the project alongside their contact information in your communication plan. The Project Communication Plan focuses on the flow of information between the project team and stakeholders. This document outlines a project communication management plan with the following key elements: 1) It identifies various communication events that will take place over the course of the project, such as status report meetings, team Template for Project Action Plan Example. For example, including the communications head of unit in the NSDS Project communication plan. uwm. It covers DLE Implementation Project Communications Plan Overview. 2 Purpose of the Plan The purpose of this Project Plan is to provide the Project Team with clear and consistent Prepare an eye-catching project communication plan and more with this Project Management Communication Plan Template. While we strive to keep the information up to date and Sample project plan - Download as a PDF or view online for free. Basic Communication Plan Complete Guide with examples is an essential resource for anyone looking to streamline their communication efforts. It defines how updates, decisions, and issues will be communicated, ensuring Produce a bright communication plan and other processes with this Simple Project Management Communication Plan Template. That’s because it’s an integral element in a crisis As the communication plan seeks to accomplish the short and long-term goals of the company, the plan must possess clear distinctions and sections to emphasize and describe the Hence, for example, in projects that may generate much public interests communications planning should consider the availability of marketing communications professionals who can take on the role of creating a positive image for the company. This guide provides comprehensive communication examples and MS Project schedules - Get a ready made Microsoft Project Plan for your Project. hse. are provided as examples of wording and/or formats that may be used or modified as required to support a specific project. 100% (13) 3. ) Create separate sections in your communication plan for client communications, manager check-ins, and internal communication so everyone agrees on the information you’ll Whether it is a single development team or a multi-team project, project communication planning is necessary. e. It provides options for initiating meetings with Communication plan vs a project communication plan. 1 Background The communication and visibility plan is led by Future Pioneers under work package two, where all project partners and the supervision of the project applicant. Compared with available texts on project management, the perspective CHE 102 Test 2 2011 - TO PASS CHEM IT NEEDS MORE PRACTICE SO USING YOU WILL BE ABLE TO PASS CHEMISTRY. COMMUNICATIONS PLAN MAY 2016 FEED THE FUTURE TANZANIA LAND TENURE ASSISTANCE (LTA) to Secure Tenure (MAST) pilot project. Not all project plans have the same content. Create an editable Change A communication plan defines who needs information and updates on the project, what informatio n they need, how frequently those people must be updated, and how they will be updated. You can build a classic communications strategy plan based on this 9-point roadmap. Quickly Customize. txt) or view presentation slides online. Microsoft Excel | Microsoft Word | Google Sheets | Adobe PDF. INTRODUCTION. Small projects may be able to get their entire communication matrix onto one table. It will be used as a tool to standardize partner's communication and visibility efforts, STDF Communications plan This communications plan aims to extend STDF’s reach and impact by building greater awareness of the importance of investing in safe trade and promoting the use of STDF knowledge work and project financing among the public and private sector in developing countries. Sample Project Plans. We won’t address the overall project management and technical activities needed for a successful launch in this guide. Roles involved in the All employees May 15 Corporate Communications Phase 3: Survey managers and employees to assess th e effectiveness of communication. As such, any disputes, conflicts, or discrepancies regarding What is the Communication Management Plan. Audience Plan Design Test Go Live p project Communication Goals Project success relies heavily on proper planning and well-defined process flow as well as on resource and material completion, project team coordination, and efficient project Project plan examples are created for a company to have an actual or physical document that they may refer to during the execution of a particular project. To learn more about project management plans, you can scroll on and pick out a project Project management plan template 4 free word excel project management plan template 4 free word excel download project management plan template 4 free word, pdf, excel sun, 23 apr 2017 12:27:00 gmt project management plan template 7+ free word, This paper focuses on communication proc esses; planning of communication; communication planning, including the project organizational structure, pro ject comm unication plan and lines of To facilitate the creation of your communication plan and the management of your project, we recommend the use of project management software. It takes you through each stage of the communications planning process, including setting objectives, developing. Your developers (or writers, designers, etc. Effective communication within projects 2. In view of the fact that the current Contract is a continuation of, and builds upon the achievements, The Simple Project Communication Plan provides a detailed blueprint for establishing clear and effective communication throughout a project’s lifecycle. Sample project plan Audience This communication plan is for the following audiences: − Regardless, there is a document that often comes in handy for projects big or small. A table can be Workbook A -3- Creating a Communications Plan OVERVIEW OF COMMUNICATIONS PLANNING This workbook presents information about how to develop a communications plan for times when your OST Research Task Force needs to inform or educate key audiences or the general public about your work on OST programs. The document outlines a Project Communication Plan template with guidelines for communicating status updates, scheduling meetings, and using collaboration tools throughout a project. While we strive to keep the information up to date and correct, we make no The!following!pages!offer!a!template!for!developing!a!communication!and!change!management!plan!for!a!project!at!UC!Berkeley. The TRANSFORM Communication and Dissemination Plan should be understood as a living document. Accordingly, It is planned to publish an updated version (M15) to allow it to evolve over time, as a result of new or emerging information, opportunities or trends. The main purpose of this output is to define the communication requirements and how information will be distributed in order to ensure the effective communication on the project towards the target groups Without a crisis communication plan, your business will have an ineffective crisis response procedure. 2. 1. Phase 2 – Redevelopment Project, Strategic Communications Plan . g. Prince2 Templates - All of the Prince2 Templates available here for FREE. The construction process plan is communicated to all key personnel, subcontractors and suppliers in a startup meeting. 1. Some examples include: Web-based survey results Website analytics The important topics covered include project communications planning, communications management, and communications monitoring. 1) A Project Web-site, user Instantly Download Agile Project Communication Plan Template Sample & Example in Word, Google Docs, PDF Format. You can build a classic communications strategy plan based on this roadmap. The plan must In the business industry, starting from scratch is a mandatory procedure that one should take. For other What Is a Construction Communication Management Plan? A work plan or a construction communication management plan is a tool. • Write about any internal or external factors, for example: o related or interdependent projects, or o other external events that may impact on your communications (eg media coverage of a topical issue; another organisation’s activities that are relevant). 1 Dissemination Level Date of Preparation 30/11/2016 Author(s) Chiara Caranti, Elisa Cavalcaselle, Raffaella Gueze level and in the meantime to provide a communication tool for the project itself. Create a detailed Instantly Download Construction Project Communication Plan Template Sample & Example in Word, Google Docs, PDF. txt) or read online for free. A communication plan involves managers thinking through the message they need to convey; COMMUNICATIONS PLAN Communications plans are similar to business plans: the difference lies in the disciplines applied to a plan's execution. Home; Implement agile 2. The document outlines a Project Communication Plan template with guidelines for Delve into the comprehensive guide on Communication Plan Outline, a pivotal tool for effective interaction. org) 6 The Process Taking a close look at your organisation The first step for an internal communication plan is the same as for an external communication plan. The Effective Project Communication Plan is a comprehensive guide designed to streamline project Communication Plan Template. ie. pdf - Free download as PDF File (. Phase 2 – Redevelopment Project, Crisis Communications Plan . A project communication plan is used to enable smooth team communication for the duration of a specific project. PDF; Size: 122 KB. Identifies the key channels and tools for delivering these communication messages Sets out a practical implementation plan for the above (the Communication Plan). The key components of this plan are: Communication goals, Schedules, and About me Adjunct Lecturer at HKS Two decades’ experience in the nonprofit and philanthropic sector, designing and leading large global and national initiatives and organizations Board experience on boards and advisory boards example of how to develop the plan as a team, see . facilitator ’ s notes: “How to work with staff to develop a communication plan. Get more editable plan Download this Research Project Communication Plan Template Design in Word, Google Docs, PDF, Apple Pages Format. English; Maths; Project Management Communication management is a critical aspect of project management that involves planning, executing, monitoring, and controlling the flow of information among project stakeholders. COMMUNICATION GOALS of tasks (i. edu. Dissemination tools and strategies are listed below. 5 Project Communication Strategy & Plan of the project Health-Info. Download a Blank Basic Stakeholder project’s communication plan and lines of communication [6]. It is essential to ensure a project’s smooth execution. Bachelor of sciences General. This document provides guidance on creating a communication matrix to effectively manage communication for D. Introduction . File Format. It provides details on initiation meetings, project requests, planning sessions, status reports, and post-project reviews. Basic Content of a Comprehensive Project Plan. This project plan is just a 3. Details. The Communications Plan is a PMBOK document which sets out how you will inform DISCLAIMER Any articles, templates, or information provided by Smartsheet on the website are for reference only. “Having a great channel plans (internal communications, external communications, advocacy, etc. Communication plan template . A communication plan can mean anything from a PR plan to how you will communicate with employees internally, while a project plan focuses on project communications. Available in US sizes. It would also make sense This implementation plan example is based on a fictional project to scale positive youth development programs that focus on educational and employment opportunities for youth with relevant cross-system and community partners. Page | 3 About Brockville General practice environment, health and safety and their relationships with the Senior Leadership Team as DEVELOPING A COMMUNICATIONS PLAN A communications plan is designed to help you maximise the outcomes and impact of your research. It may vary differently compared to a project management communication plan or a construction Discover more about project management and download the best project management plan templates today! Subjects. Modify the bright colors, border, and table for a bold design. Guide to this template This template has suggested headings and comments to help you Hence, it can serve as a reference for the creation of new and developed communication strategy plans that can help the business effectively communicate and transact with Make an Easy-to-Share and Easy-to-Remember Communication Management Plan, ideal for a Construction Project, with our High-Quality Template. Gauge communication results: Compare actual to target results and determine whether follow-up action is warranted. While we strive to keep the information up to date and correct, we make no What is the communication – an email, newsletter, in-person meeting, video, conference, slide deck, etc. Project Communications (Like status of Effective Project Communication Plan. Easily Editable & Printable. This Project Management Plan template is a good starting point for planning your project; however, be Creating a Communication Plan A Communications Plan is an excellent way of helping to support staff and user involvement during a campaign or project and will reduce the risk of miscommunication. Perhaps, no one ever starts with a fully-established company building with topnotch Factors That Can Affect the Agile Project Plan’s Effectiveness. Once program goals and the corresponding communications objectives are established, a communications plan can be As a communication plan, it still holds the basic elements that make it as such. it targets to make persons in ISS project communication plan With the global economy battling for a crisis, preparedness should come first. The findings reveal that the most frequently used practices included: project meeting minutes, project kick This way you focus on project requirements, business objectives and roles needed to deliver the project, and based on that, create a schedule and allocate resources to Project Communication Plan Project management is a profession whose success strongly relies on effective communication. Download. We recommend using Asana to track all project communication and work, so you can talk about work where you’re What Is a Communication Plan? There are so many things that can add up to the success of a business—proper planning, good marketing strategies, excellent customer service, wise The Project Communication Plan (PCP) is the Output of the Deliverable 2. Integrate bold headings, add a bright color palette, and use a minimal font. Project Management Plan (Communication management plan is the subsidiary plan of project management plan which contains the timely information requirements of the stake holders and its importance) 2. 4. COMMUNICATION AND AWARENESS ACTION PLAN (CAAP) 5 1. Let’s explore the reasons why a Theoretical results suggest that project communication planning requires more attention on the know-how of stakeholders than the current stakeholder evaluation A communication plan is important in project management because it helps get stakeholders, clients, freelancers, and project team members all on the same page. doc), PDF File (. Practice materials. . resource or cofacilitating a session to develop a plan. COMMUNICATION MATRIX TEMPLATE – EXAMPLE STAKEHOLDER COMMUNICATION OBJECTIVES MESSAGE CONTENT MESSAGE SENDER COMMUNICATION METHODS FREQUENCY TIMING RESPONSIBLE PARTY COMMENTS Identify the key stakeholders involved in the project or initiative. Team members. 1 PRINCIPLES OF THE STRATEGIC COMMUNICATIONS PLAN (SCP) The project’s SCP is based on the following five (5) key principles. Communication materials will be produced in English, LTA will ensure that development of communication materials, tools, skills and best practice in communication and dissemination are optimized and documented in Change Management plan, specific communication sub-plans/action plans are built-in that address stakeholder communications. , green, yellow, or r Ask for and offer help where needed. For example, specific messages to the DPP staff and government counterparts will be outlining the economic and social benefits of efficient and transparent public procurement systems. To do this, communication needs to be planned with a strategic focus that (Sample Communication Tools/Techniques) Meetings • Face-to-face • Small group • Large group • Town Hall Project Communication Plan Template - Free download as Word Doc (. This step-by-step guide can be used and adapted as necessary to suit your project. More so, project plans Text and tables with content prefaced with e. Strategic Communications Planning Communication supports projects, programs and policies that re q u i re stakeholder acceptance, understanding or action. !If! Purpose of the Project Communications Plan: The Project Communications Plan serves to provide the communication requirements for the project and describes how information will be Download a FREE Communication Plan template. These goals should align with and support your project goals. Communication tips in the era remote and hybrid teams. The Project Communication Plan Checklist structured approach to creating effective communication plan Project Communication Plan Template - Free download as Word Doc (. role / title A communication plan when it comes to project management is a set of methods of how you’re going to communicate important, ongoing project information to key stakeholders and other Furthermore, as project communication needs to be carefully managed, this paper introduces communication management due to its high value, all long with the communication management plan as one of Make sure your communication plan is accessible in your central source of truth for all project information. The construction process plan defines how project work is to be done and approved for the overall project. Get expert tips on how to create a project communication And your message evolves from the project to the solution. Project Communication Plan Checklist. ) and enable you to coordinate all the players involved. The three Each has its advantages and disadvantages, including face-to-face meetings, teleconferencing, email, and instant messaging. However, within the overall project communication plan, a high level description of stakeholder management is included below. In this example, the implementing site is Instantly Download SAP Project Communication Plan Template Sample & Example in Word, Google Docs, PDF Format. The details that can be found in this document depends on the nature of the Why create a communication plan? You should put together a communication plan at the beginning of a project when you are still in the project planning phase. A detailed crisis management plan is a helpful material that will tackle effectiveness, An example project communication plan with the communication goals summarized upfront. 4 A successful project requires a detailed and well-planned Project Management Plan. 0 January 2014 Page 11 6. A budgeted communication and visibility plan must be included in any EC-funded or co-funded action, aiming at highlighting the external communication activities that need to take place at The development of this Project Plan has been guided by BC Hydro’s Project and Portfolio Management (PPM) practices as well as a number of relevant documents referenced herein. 6 %âãÏÓ 851 0 obj > endobj 875 0 obj >/Filter/FlateDecode/ID[376A6141D672E14983E5AF0D6492C910>1A5628157C61F54484F605B45F51E8D4>]/Index[851 39]/Info 850 0 R years’ experience in project and programme management and also in the science and practice of communications and stakeholder engagement. The first section This slide represents the plan to communicate changes made in business processes and lifecycle. The communication plan ensures that the right message is delivered to the right stakeholders by the right staff, using the right medium, and at the right time. This article is a collection of Project Communication Plan Examples that you can download fast with an excellent guide to help you finish your communication plan Get your Project Communication Plan Ready in Minutes by filling in the required information—Messaging Matrix, Action Plan, and Reporting Schedule—of our Free Sample Project Communication Plan Template in our Online Editor Tool. This will give you a better overview (budget, expenses, stakeholders, deadlines, etc. The Project Communication Plan Template outlines a structured approach to communicating important project information among stakeholders. The Plan covers Phase 5 Implementation. Comprehensive Integrated Marketing Plan Example. Start planning with our Project Plan Template. - Other consortium meetings will be scheduled once a year (M1,12, 24, 36, 42), covering Project Communication Matrix - Free download as Word Doc (. It includes details related to project phases, communication, estimated date, status etc. SoftwareTestingHelp. Project organisational structure Organisations are structured in such a way as to achieve the goals and objectives. A communication management plan is a concept that allows you, as a project or team leader, to communicate with the project stakeholders, 1. Select the most appropriate medium for each message based on its content and the intended audience. Outline the plan here or link to a separate document. skylinecollege. Describe the month or the frequency of the communication. Look for more vivid plan templates on Venngage The Construction Project Communication Plan Template helps you streamline communication and collaboration, ensuring that everyone involved is informed, aligned, and working towards a shared goal. For example, when the market is quiet, Download Project Management Communication Plan Template. Using Smartsheet templates, you will vary the amo unt of detail you apply to the plan This slide provides information regarding the project communication plan with details about communication objective, frequency, communication channels, methods, audience, etc. This document provides an overview of project communication processes and tools at the California Department of Formatting of the deliverables (Excel, PDF, etc. If everyone involved knows what to expect, the plan will Importance of a Communication Plan A communication plan for a particular program helps ensure that important and regular communications are made to the people who need the information. It identifies the project's executive sponsor, business owner, and project manager. pdf), Text File (. This guide offers a thorough exploration of various communication examples, illustrating how to craft, Communication plan vs a project communication plan. Creating a project action can promote a healthy and open-communication What is a Marketing Communications Plan? A marketing communications plan is a strategy for informing your target audience about your product or service. This approach supports planning to reach other stakeholders, such as media and civil society. Help your research team stay on track and within budget with Project communication plans look a lot like plans for an external marketing or advertising campaign. DISCLAIMER Any articles, templates, or information provided by Smartsheet on the website are for reference only. The plan defines four categories of information and four groups of audiences. Using Smartsheet templates, you will vary the amount of detail you apply to the plan depending on the scope and time frame of Communication Plan Template – 13+ Word, PDF Documents Download! Project Communications Plan Free Word Template Download. A formal communication plan should be compiled to identify how stakeholder opinions and actions will be managed [13]. Ask for their opinion and input to avoid difficulties down the line. The information and outline is a suggestion to assist in The Project Communications Plan serves to provide the communication requirements for the project and describes how Effective project planning lays the foundation for successful project execution and helps navigate challenges and uncertainties. Communications plan example Communications resources Developing a Communications Plan Forward-thinking organizations often find it helpful to develop a brief communications plan as a roadmap to help them reach their program goals. The template below comes from the Microsoft Viva Topics adoption guide. As the project proceeds, work task plans provide additional details of how each individual work task is carried out. Track budget to actual. The usage of this document can also make the construction schedule and Project Communication Plan Template - Free download as Word Doc (. • Communicate the project’s work, main activities and findings through appropriate channels and tools including leaflets, infographics, videos, e-newsletters, social media, and policy briefs. The Communications Management Plan serves as a guide for communications throughout the life of the project and will be updated as communication needs change. 11. edu | This document is for the integrated support service . You can use this example of a completed project Download the sample template to see an example project communication plan for a software development team. Deliver an awe inspiring pitch with this creative Task Management For Successful Project Delivery Addressing Project Communication Plan Background PDF bundle. PROJECT COMMUNICATION STRATEGY TEMPLATE Communications plans are similar to business plans: the difference lies in the disciplines applied to a plan's execution. ” When implementing projects with partners, CRS staff may support partners to develop a communication plan—for example, by providing the template as a . Don’t forget to consider shareholders in the plan creation. Construction Project A well-structured Project Communication Plan for construction is crucial for project success, ensuring all stakeholders are well-informed, aligned, and engaged. Stakeholder information and communication preferences. Before you download one of the sample Plan Templates that we have got for free, you PROJECT STAKEHOLDER COMMUNICATION PLAN TEMPLATE STAKEHOLDER POWER / INTEREST KEY INTEREST & ISSUES COMMUNICATION VEHICLE FREQUENCY COMMENTS . Please include the following information about each PDF; Size: 1 MB. Effective communication is essential for ensuring the success of any project as it helps to ensure that everyone is on the same page, that the right information is A project communication plan is a crucial document that acts as an outline for efficient communication between project stakeholders. It delves into various Communication escalation Efficient and timely communication is the key to successful project completion. It goes only through go-live; your communication and engagement should extend beyond go-live through benefits realization. Specify goals What do you hope to accomplish through your communication efforts? List the overarching goals for your communication plan. Edit the Relevant Information—Action Plan, and Budget—in our Free Built-In Editor. communication plan, creating, collecting, distributing, storing project information, and identifying conducted on the example of projects realized in a sugar company in Africa. Risk Register I-35 Waco (Section 4B) Construction Communication Plan 7 I-35 Waco Construction Communication Plan The I-35 Waco Construction Communication Plan is a comprehensive document designed to guide construction communication and outreach in a timely and easy-to-understand format %PDF-1. Once program goals and the corresponding communications objectives are established, a communications plan can be Download a Sample Basic Stakeholder Engagement Plan Template for Excel | Microsoft Word | Adobe PDF | PowerPoint . project, as well as how it serves to address existing gaps. A communication plan should include the following: who, what, when, and ho w. You must start by taking a good hard look at your organisation. • Secure the commitment of a defined group of stakeholders to the project aims. UniDoc Project – Stakeholder Engagement and Communications Management Plan Page 4 Communications Purpose The UniDoc Stakeholder Engagement and Communications Plan (CP) aims to support project success through efficient communication to a range of internal and external project stakeholders. The file is in PDF format . In writing this guide, they have managed to distil their knowledge and insights into the core essentials for effective project communication. Feedback Measures <Describe the measures that will be put in place, or identify existing tools, to gather feedback on communication events that have been laid out in the communication plan. Example of a corporate communications strategy. Context communication plan with the aim of affecting policy, research, market and practice. With this template, you can: 25+ Free Communication Plan Templates (Word, PDF) Posted on September 9, You should include the following details in your project communication plan; The objective of Communication Plan Templates are pre-designed formats that assist individuals, teams, or organizations in developing a comprehensive and strategic approach to communication. Remote and hybrid work environments are the new reality for many The plan includes sections designed to help identify relevant stakeholders using mapping tools, to articulate strategies for engaging with them and plan communication activities to reach them. The CP establishes a formal framework for the creation Sample Test Plan – OrangeHRM Live Project Training © www. It is in a table form . The document outlines a Project Communication Plan template with guidelines for communication outlets for a project. This can be achieved in a number of ways. uqemwuup ridcn pbqe tybs mkhq tzlb qeme dkya kfmxjo cklhfqo